Privacy Policy

The Rub Hub ("us", "we", or "our") operates the website (the "Service") and is committed to protecting the privacy and security of the personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and store personal information when you use our Service. By accessing or using our Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you place an order on our website or provide us with your personal information through any other means, we may collect the following information:

- Full name

- Contact information (e.g., email address, phone number)

- Shipping and billing address

- Payment details (we do not store credit card information)

- Order history and preferences

1.2 Log Data

We may also collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

2. Use of Information

2.1 Personal Information

We use the personal information you provide to us solely for the purpose of providing our services to you, this includes; marketing information on our products and services, offering products for sale, promotional and sale opportunities, processing your orders, billing and processing payments, shipping and delivery details and overall to fulfil your orders. We will not share, distribute or sell your personal information to any third parties for marketing purposes or any other use.

2.2 Log Data

We use Log Data to improve and analyse the usage of our Service, monitor and diagnose technical issues, and prevent fraud and unauthorized access.

3. Third-Party Links and Services

Our Service may contain links to third-party websites or services that are not operated by us. Please note that this Privacy Policy does not apply to those third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

4. User Comments, Feedback, and Reviews

We welcome user comments, feedback, and reviews on our website and social media platforms. Please be aware that any information you disclose in these areas becomes public information and may be viewed and used by others. We are not responsible for the information you choose to submit through these channels.

5. Security

We use Shopify to facilitate our service, they have strong security measures in place to protect the personal information we collect from unauthorized access, alteration, disclosure, or destruction. However, unfortunately in this day and age, no method of transmission over the Internet or electronic storage is guaranteed to be 100% secure. We take all the security measures available with Shopify to ensure we guarantee absolute security as much as possible.

6. International Transfers

For transactions outside of Australia, we may transfer and process your personal information to and in countries other than your own. Your consent to this Privacy Policy followed by your submission of personal information represents your agreement to such transfers.

7. Children's Privacy

Our service is not directed towards individuals under the age of 18 and our terms and conditions state that by ordering through us you are over the age of 18 or have obtained parental consent. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can delete such information immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at

Please note that this Privacy Policy should be read in conjunction with our Terms of Service, which can be found on our website.

Thank you

The Rub Hub Team!